At our store, we guarantee that your order will arrive in perfect condition and on time. We work with a print-on-demand supplier that has production and logistics centers around the world. This allows us to ship your order from the center closest to your delivery address.
Order Processing
- Each order takes 2 to 5 business days to prepare and produce before shipping.
- Once your order is processed, you will receive a confirmation email with your order details.
Estimated delivery times
Shipping times may vary depending on your location. Below are the approximate delivery times:
- United States: 3–4 business days
- Europe: 3–7 business days
- Australia: 2–14 business days
- Japan: 4–8 business days
- The rest of the world: 10–20 business days
These times are estimates and may be affected by external factors, such as customs delays, logistical issues, or high seasonal demand.
International Shipping and Customs
- International orders may be subject to customs duties or taxes.
- These charges are the responsibility of the customer and depend on each country's regulations.
Order tracking
- If your shipping method includes a tracking number, you will receive an email with a link to check the status of your package.
- If you have not received your order within the estimated timeframe, we recommend that you:
- - Check your confirmation email to make sure the address is correct.
- - Check with your local post office.
- Ask your neighbors if the package was delivered to them.
If you still haven't received your order after doing this, contact us at arcusdesign7@gmail.com with your order number.
Incorrect Delivery Address
- If your order is not delivered due to an error in the address you provided, we can resend the product, but you will be responsible for the reshipment cost.
- Make sure you enter your ZIP code correctly, as it is crucial for delivery.